Got Questions? We’ve Got Answers
faq-general
How do I purchase a subscription?
You can purchase a subscription directly on our website. Simply choose your preferred plan, add it to your cart, and complete the payment. Once confirmed, your subscription details will be sent to your email.
What if I don''t recieve my subscription details?
If you don’t receive your subscription details within a few minutes, please check your spam or junk folder. If they’re not there, contact our support team and we’ll resend your details immediately
What payment methods do we accept?
We accept a variety of secure payment methods, including credit/debit cards, PayPal, and other popular online payment options
Does this service work in my country
Our IPTV service works globally. You can stream from anywhere as long as you have a stable internet connection.
How do i contact customer support?
You can reach our customer support team 24/7 via live chat on our website, email, or WhatsApp. We’re always ready to assist you with any queries or issues.
faq-pricing
Do I need to pay any hidden fees?
No — all our plans are 100% transparent. The price you see is the price you pay.
Can I switch plans after I subscribe?
Yes, you can easily upgrade or downgrade your plan anytime without service interruption.
Do you offer a free trial?
We provide a risk-free trial option so you can test the service before committing.
What payment methods do you accept?
We accept major payment options, including credit/debit cards, PayPal, and crypto (depending on your region).
What happens if I cancel my plan early?
You can cancel anytime — your access will remain active until the end of your current billing period.
Is there a discount for long-term subscriptions?
Yes — our quarterly and yearly packages offer the best value compared to monthly plans.
faq-setup
How do I set up IPTV on my device?
Install a compatible IPTV app (like IPTV Smarters or TiviMate), enter your login or M3U details, and your channels will be ready.
Which devices are supported?
You can use IPTV on Smart TVs, Android/iOS phones, Firestick, Mag boxes, TV boxes, and even Windows/Mac computers.
Do I need a VPN for IPTV?
While not required, using a VPN helps protect your privacy and ensures smooth streaming if your ISP throttles IPTV traffic.
What internet speed is required?
At least 10 Mbps for HD and 25 Mbps or higher for 4K streaming. A stable connection matters more than high speed.
What if my login or playlist doesn’t work?
Double-check your details, make sure the link is copied correctly, and if issues continue, reach out to support.
faq-reseller
How do I become a reseller?
Simply choose a reseller package, sign up, and you’ll get access to your own panel to manage accounts.
Do I need technical skills to start?
No – our system is user-friendly. We provide guidance so you can start selling right away.
Can I set my own prices?
Yes, as a reseller you have full control over pricing and profit margins.
What support do you provide resellers?
We offer 24/7 support, setup help, and ongoing updates to keep your service smooth.
Can I upgrade my reseller plan later?
Absolutely, you can scale up your package anytime as your customer base grows.